Privacy Policy

Insight Solutions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with United Kingdom data protection laws, including the Protection of Personal Information Act (POPIA).

1. Information We Collect
We collect personal data that you provide to us, including but not limited to:
Name, email address, phone number, and business details when you contact us.
Information related to the services you request.
Technical data such as IP address, browser type, and browsing behavior on our website.
Communication records such as emails or messages exchanged with our support team.
Payment details, if applicable, for service transactions.
Location data when you interact with our services.
Marketing preferences and interaction history.
Any additional data you choose to share with us.

2. How We Use Your Information
We use your information to:
Provide consulting services and respond to inquiries.
Improve our website and tailor our services.
Comply with legal and regulatory requirements.
Process payments and invoices where applicable.
Send updates about new services, promotions, and business insights.
Conduct research and analytics to enhance user experience.
Ensure website security and fraud prevention.
Fulfill contractual obligations with clients and partners.

3. Data Sharing & Security
We do not sell your personal information. Data may be shared with:
Third-party service providers assisting in our operations.
Legal authorities if required by law.
Financial institutions for payment processing.
Marketing and analytics tools to improve services.
IT support providers ensuring system functionality.
Regulatory bodies where compliance is necessary.
Business partners involved in service delivery.
Employees and contractors bound by confidentiality agreements.

4. Your Rights
You have the right to:
Access and request correction of your data.
Withdraw consent for marketing communications.
Request deletion of your data, subject to legal obligations.
Restrict processing of your personal information.
Object to automated decision-making and profiling.
Request data portability where technically feasible.
Lodge a complaint with the relevant data protection authority.
Be informed about any data breaches affecting your personal information.

5. Data Retention
We retain your data for:
As long as necessary to provide our services.
Legal and compliance purposes.
Preventing fraud and enforcing agreements.
Marketing purposes with active consent.
Record-keeping as required by United Kingdom law.
Performance analysis and business improvement.
Internal auditing and reporting requirements.
Resolving disputes or enforcing contractual obligations.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for:
Privacy policies of external sites.
Data collection practices of third-party services.
Security measures implemented by other organizations.
Content accuracy or reliability of external pages.
Advertising practices outside our control.
Payment processing on third-party platforms.
Social media interactions with linked profiles.
Third-party application integrations that collect user data.

7. Changes to This Policy
We may update this policy periodically to reflect:
Changes in laws and regulations.
Updates in our service offerings.
Improvements in data security practices.
New technology implementations.
Modifications in user rights and preferences.
Amendments to third-party data-sharing practices.
Revisions to internal operational policies.
Feedback received from our users or legal advisors.

8. Contact Us
If you have any questions about this policy, please contact us:
Phone: +44 203 704 6101
Email: [email protected]
Address: 45 Donald Murray Ave, Park West, Bloemfontein, 9301, United Kingdom